Job type: Full-time/Permanent
Experience: 1-6 years
Shift timings: 9-730pm/10-830pm/11-930pm
Notice period: Immediate to 1 month
Annual salary of INR 5-6 lakhs fixed: INR 2.5-2.8 lakhs and performance-based incentive of INR 2-3 lakhs
Alpha Care is looking for a Telesales – Care Manager who will be the liaison between our company and its current and potential consumers. The successful candidate will be able to accept ownership for effectively handling customer calls, hand-holding patients in navigating through their treatment course, effectively selling our platform’s capabilities; keeping customer satisfaction at the core of every decision and behavior.
Roles and Responsibilities
Managing large amounts of inbound and outbound calls (mostly outbound) in a timely manner Following call center “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions
Inside Sales Executive
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