Become Inside Sales Champion

Final Assessment

Question #

1

Match the term with it's correct definition: Research

The processes of finding what kind of customers will be most interested in the product.

The process of filtering and identifying the right set of leads to contact based on your research.

The process of reaching out to prospective leads and introducing product to them.

Question #

2

What do you think is more important: new clients or long-term clients?

Long term clients

New clients

Both a & b

Question #

3

Match the term with it's correct definition: Prospecting

The process of discussing the final price of the product/service.

The process of reaching out to prospective leads and introducing product to them.

The process of filtering and identifying the right set of leads to contact based on your research.

Question #

4

What are the questions would you ask to qualify a lead?

Do you have a budget allocated for this?

What's the business/personal problem you're seeking to fix with this offering?

Both a & b

Question #

5

Match the term with it's correct definition: Pitching

It is the final step just before the transaction.

The process of reaching out to prospective leads and introducing product to them.

When pitch of a product is made to a customer, a customer may present a concern, therefore a salesperson needs to understand how to handle it.

Question #

6

What's the approach to handling customer objections?

Listen Closely To Their Sales Objection

Respond To The Objection & Confirm The Objection Is Resolved

All of the above

Question #

7

Match the term with it's correct definition: Warming

It is the final step just before the transaction.

The process of discussing the final price of the product/service.

The process of repeatedly following up with the leads to convert them to paying customers.

Question #

8

Match the term with it's correct definition: Negotiation

The process of discussing the final price of the product/service.

The process of understanding the customer's pain points

The process of finalising the deal

Question #

9

Closing is the final step just before the transaction.

False

Maybe

True

Question #

10

What is the important thing to keep in mind throughout the interview process?

To be nervous

To be happy

To smile and show enthusiasm